A look inside Neighborhood Goods
Director, Special Projects and Executive Communications
Explore more at NRF 2020 Vision
- Matt Alexander will present at NRF 2020 Vision: Retail's Big Show. Don't miss his session "Retail as a service: Using plug-and-play infrastructure to test and learn in the physical retail channel."
- Explore the NYC Neighborhood Goods on one of the NRF Self-Guided Store Tours, available through the NRF 2020 mobile app.
Retail today is all about the customer experience. When consumers are excited to visit a store for reasons beyond making a transaction, that’s when a retailer has built something special.
Neighborhood Goods is a new type of department store concept that turns shopping into a social, immersive experience. An ever-changing lineup of brands comes to life in the store, woven throughout spaces to eat, drink, explore and relax.
Co-founder and CEO Matt Alexander says maintaining a human approach is key to building trust and relevance with consumers today. We caught up with Alexander in the Plano, Texas, store to learn about the concept and his perspective on the state of shopping. Watch the video to learn more.
More on NRF 2020 Vision
NRF 2020: Retail’s Big Show
Building a retail empire starts in the empire city. Find your vision at NRF 2020.
Read more
How Cotopaxi creates superfans through sustainability
Retail Gets Real episode 162: Manifesting mission through products and business practices.
Read more
Ensuring retail jobs are good jobs
Retail Gets Real episode 161: Author Zeynep Ton on how to follow the playbook of some of the best retail companies.
Read more