If you’re like many Americans, you’ve probably made a few investments in making your home a more comfortable place during the course of the pandemic.
Ariel Kaye, the founder and CEO of the home brand Parachute, saw this trend play out over the course of the pandemic, both in the renewed interest in investing in home goods and in the acceleration of digital commerce.
Learn more about how retailers are reaching consumers in a digital world and utilizing a digital supply chain.
Parachute started online, and for a category where customers are accustomed to picking up and feeling products before they buy them, Kaye and her team had to find a way to bring the in-store experience to digital shoppers. As they began to open stores, the team focused on making the in-store experience inviting and welcoming, offering the feel of a showroom with the inventory of a store.
Listen to the full episode to learn more about why the company is leaning into physical retail and Kaye’s expectations for the home category heading into 2022.
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