WASHINGTON – More than 150 million U.S. consumers plan to shop on Super Saturday this year, up slightly from 147.8 million in 2019, according to the annual survey released today by the National Retail Federation and Prosper Insights & Analytics.
“Throughout this year’s extraordinary circumstances, retailers have remained dedicated to protecting their customers, employees and the communities they serve regardless of how and when consumers choose to shop.”
“Consumers have embraced an earlier start to the holiday season. They are spreading out their holiday shopping and taking advantage of sales and promotions from retailers in local communities and national brands,” NRF President and CEO Matthew Shay said. “Throughout this year’s extraordinary circumstances, retailers have remained dedicated to protecting their customers, employees and the communities they serve regardless of how and when consumers choose to shop.”
The number of anticipated shoppers on the last Saturday before Christmas includes both in-store and online and is the second-highest reported since NRF began tracking this figure in 2016. Of those planning to shop, 42 percent intend to do so solely online. Last year Super Saturday occurred just a few days before Christmas, while this year it falls nearly a week before the Christmas holiday, giving shoppers a few extra days to complete purchases.
As noted in NRF’s Thanksgiving survey, more than half (52 percent) of holiday shoppers took advantage of early holiday sales and promotions even before the Thanksgiving holiday. Last month 186.4 million Americans shopped between Thanksgiving Day and Cyber Monday. As of early December, 85 percent of holiday consumers had started shopping and they had completed 52 percent of their purchasing for the season.
For those with at least half of their shopping left to complete, 37 percent were still deciding what to buy, 26 percent were waiting for family and friends to tell them what they wanted, and 23 percent were holding off for the best deals. Similar to last year, more than half (54 percent) of holiday shoppers plan to purchase their last gift during the week leading up to Christmas.
A majority (52 percent) of holiday shoppers plan to do the remainder of their shopping online. Other top destinations include department stores (30 percent), discount stores (20 percent), clothing and accessories stores (20 percent) and electronics stores (17 percent).
Top gift purchases so far included clothing and accessories (45 percent), toys (29 percent), gift cards (28 percent), books and other media (27 percent) and electronics (23 percent). Just 21 percent of holiday shoppers plan to give a “gift of experience” this year, down from 25 percent in 2019 and the lowest since NRF first asked the question in 2015.
“While traditionally a popular item, it’s clear that the pandemic has impacted ‘gifts of experience’ this year,” Prosper Executive Vice President of Strategy Phil Rist said. “With continued uncertainty around gatherings and out-of-home activities, we saw the biggest decline in plans to gift an experience among those ages 35 – 44 but the under-25 cohort also saw a significant dip.”
Still, shopping will continue into the new year. The survey found that two-thirds (66 percent) of holiday shoppers will likely shop in the week immediately following Christmas. The top reasons consumers plan to shop during the last week of December are to take advantage of post-holiday sales and promotions (45 percent) and use gift cards (27 percent). Whether it’s shopping post-holiday sales immediately after December 25 or in the first few weeks of the new year, nearly half of shoppers plan to shop these deals online.
NRF defines the holiday season as November 1 through December 31 and has forecast that sales will increase between 3.6 percent and 5.2 percent over 2019 to a total between $755.3 billion and $766.7 billion. Over the 2020 holiday season, NRF expects that online and other non-store sales, which are included in the total, will increase between 20 percent and 30 percent. In total consumers plan to spend $997.79 on gifts, holiday items and additional "non-gift" purchases for themselves and their families this year, according to NRF’s annual survey released in October.
The survey of 8,092 adult consumers was conducted November 25 through December 4 and has a margin of error of plus or minus 1.2 percentage points.
Read more about the holiday season at the NRF Winter Holiday Headquarters.
The National Retail Federation, the world’s largest retail trade association, passionately advocates for the people, brands, policies and ideas that help retail thrive. From its headquarters in Washington, D.C., NRF empowers the industry that powers the economy. Retail is the nation’s largest private-sector employer, contributing $3.9 trillion to annual GDP and supporting one in four U.S. jobs — 52 million working Americans. For over a century, NRF has been a voice for every retailer and every retail job, educating, inspiring and communicating the powerful impact retail has on local communities and global economies.
About Prosper Insights & Analytics
Prosper Insights & Analytics is a global leader in consumer intent data serving the financial services, marketing technology, and retail industries. We provide global authoritative market information on U.S. and China consumers via curated insights and analytics. By integrating a variety of data including economic, behavioral and attitudinal data, Prosper helps companies accurately predict consumers’ future behavior to help identify market behaviors, optimize marketing efforts, and improve the effectiveness of demand generation campaigns. www.ProsperInsights.com