The annual Organized Retail Crime Survey focuses on the scope of current ORC activity, retailers’ resources for fighting it and the overall impact on the industry.
Key findings
- Organized retail crime continues to pose a serious threat to retailers. Over nine in 10 responding retailers have been a victim of ORC in the past 12 months.
- The financial impact of ORC is considerable. ORC costs retailers an average of $726,351 per every $1 billion in sales.
- Aggression shown by ORC gangs continues to rise. More than a quarter of responding retailers say these gangs are exhibiting much more aggression compared with last year.