The consumer is your boss: all 7.5 billion of them
At Shop.org, consumer trends expert Kate Ancketill shares how the consumer is running the show.
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Customer Engagement
If the innovation fits
Aldo’s new ‘connected store’ upgrades the shoe retailer’s app functionality.
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Pirch’s 'try before you buy' customer experience gets a lift from technology
The retailer uses Microsoft Surface devices to create a seamless personalized experience.
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Architecture meets retail in the next generation of pop-up shops
REVEAL boutiques provide a “first step to retail” for brands.
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