Online lighting retailer enhances the customer experience through education
Information such as articles and videos gives shoppers more information about products.
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Online mattress retailer makes managing remote representatives a dream
A complex customer call center system requires integrated communications records.
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15 Questions with Combatant Gentlemen’s Vishaal Melwani
Melwani’s “tech-first” fashion startup is changing the way Millennial men shop for suits.
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24 questions with JustFab Co-CEO Adam Goldenberg
Shop.org gets to know the innovator before his appearance at the Digital Experience Workshop.
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Shoes.com sees sales soar with pay-after-delivery option
Streamlining purchasing makes it easier for customers to buy at no retailer risk.
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