Butchering ‘Bad’ Bots
The customer service technology tool has a darker side.
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STORES
Retailers prepare to deal with new overtime regulations
Just 20 percent of small businesses are aware of the new overtime rules.
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Why we need more women in retail tech
Shop.org talks with Reshma Saujani, founder of Girls Who Code.
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Ahold increases loyalty and basket size with personalized coupons
Shoppers receive customized messages based on their past, present and future buying behavior.
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