Consumer View Fulfillment and delivery Consumer expectations on fulfillment and delivery, including fast and free shipping. Learn more
Consumer Trends Celebrity entrepreneurs, startup founders and retail CEOs among speakers at NRF’s Shop.org conference Entrepreneurs, startup founders and retail CEOs among speakers at Shop.org. Learn more
Customer Experience The high point of user experience Episode 17 of Retail Gets Real: Rob Colenso of Total Wine on developing seamless ecommerce. Learn more
Cybersecurity Small retailers switching to chip cards but still worried by lack of PIN 70 percent of small bricks-and-mortar retailers have installed chip card readers. Learn more
Retail Technology Erik Qualman’s 5 ways to design a culture of innovation Best-selling author Erik Qualman on infusing more disruption and innovation. Learn more