Driving customer loyalty through connected cars
How marketers can reach consumers on their commute to build loyalty.
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Technology
Kohl’s omnichannel innovations
Chief Technology Officer Ratnakar Lavu on using chatbots and other emerging technologies.
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Mon Purse lets shoppers drive design
Lana Hopkins’ idea has grown into a $20 million business.
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What digital natives expect from a checkout experience
Why younger consumers want different options at point of sale.
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Will more customer data mean the end of discounting?
How mobility, technology and data could normalize dynamic pricing.
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