Strengthening retail risk management and resilience through collaboration

In recent years, organized retail crime, omnichannel fraud and cybersecurity breaches have emerged as mammoth threats to retailers worldwide, with far-reaching consequences that extend beyond the immediate loss of merchandise.

As criminal syndicates become increasingly sophisticated in their methods, the downstream effects of modern-day risks pose complex challenges for retailers. Achieving success in the midst of these challenges demands seamless collaboration for retail legal, risk management and security teams. That’s why NRF is bringing together retail leaders across functions to exchange insights and discuss the latest retail law and risk management strategies at its second annual Retail Law & Risk Workshop at NRF PROTECT, June 6 at the Long Beach Convention Center in Long Beach, Calif. 

NRF PROTECT is the retail industry’s marquis event for exploring everything related to loss and fraud, so it makes sense that NRF is capitalizing on this convening by hosting its Retail Law & Risk Workshop in tandem. The workshop will include three interactive, expert-led sessions and roundtable discussions covering insider threats, strategies for safely collecting and sharing loss prevention data with solution providers and law enforcement, and risk and liability surrounding artificial intelligence.

During the insider threats session, seasoned professionals in incident response will guide workshop participants through a realistic scenario explaining the potential ramifications of insider threats on a retail enterprise. The discussion will center on the origins of these insider threats, strategies for detection, effective response mechanisms, and the legal implications and obligations stemming from such incidents. 

In this age of information, it is critical for loss prevention departments to actively collect and disseminate organizational LP data, including incident reports and investigations, to industry solution providers and law enforcement agencies. In a second session of the NRF Retail Law & Risk Workshop, privacy and data security experts will offer practical insights on how to execute this process securely, emphasizing its benefits in benchmarking against peer organizations and providing crucial statistics to illustrate the prevalence of theft, violence, and criminal activity. This discussion will specifically address strategies for engaging internal legal and risk leaders, as well as vendors, in implementing these practices effectively.

In addition to threat-focused and data-driven sessions, workshop attendees will explore a compelling tech-focused case study centered on a national retailer’s initial collaboration with an AI vendor specializing in retail analytics. This interactive session, facilitated by data and security privacy experts, will delve deeply into essential factors and considerations intrinsic to the retailer-AI vendor partnership, offering valuable insights into navigating the complex terrain of AI integration within the retail sector. 

Whether you are a legal professional, risk manager, compliance officer or security practitioner, the NRF Retail Law & Risk Workshop promises to be an enlightening and enriching experience you don’t want to miss. The workshop is open to retailers only and includes an All-Access Pass to the full NRF PROTECT event, June 4-6.