Retailers’ new era of eco-diversity
J.Crew, Macy’s and others are working toward regenerative agriculture and supplier diversity
Regenerative agriculture is more than the products on store shelves; it’s about the people who help make it happen.
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Retail Gets Real podcast
Poshmark’s new take on secondhand retail
Retail Gets Real episode370: Poshmark’s Chief Marketing Officer Steven Tristan Young on the rise of secondhand shopping.
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How Butterball builds Thanksgiving traditions with customers
Retail Gets Real episode 369: EVP of Sales and Marketing Al Jansen on archiving customer's holiday stories.
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How IKEA innovates in sustainability and customer experience
Retail Gets Real episode 368: IKEA's Javier Quiñones on staying ahead in sustainability.
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How Kraft Heinz deploys omnichannel strategies
Retail Gets Real episode 367: Chief Omnichannel Sales and Asian Emerging Markets Officer Cory Onell on shopping today.
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How to fight back against organized retail crime
Retail Gets Real episode 366: Representative Glenn Ivey and JCPenney's Angela Hofmann talk about ORC.
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Halloween spending tricks, treats and trends
Retail Gets Real episode 365: NRF’s Katherine Cullen previews what we can expect from spooky season.
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How BJ’s Wholesale Club leverages AI to serve its customers
Retail Gets Real episode 364: CIO Anjana Harve talks about her career journey and optimizing the customer experience.
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Why Fabletics remains an early adopter in a fast-paced industry
Retail Gets Real episode 363: COO Meera Bhatia on artificial intelligence across retail functions.
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Homefield's approach to building a loyal fanbase
Retail Gets Real episode 362: Co-founder and CEO Connor Hitchcock on how he took his side project to retail success.
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Advocacy
Retailers Tell Senate Credit Card ‘Swipe’ Fees are ‘Adding Inflationary Pressure to the U.S. Economy’
November 19, 2024
CNBC/NRF Retail Monitor Shows Strong Retail Sales Gains in October After a Slow September
November 12, 2024
Retail Industry Unites for Third Annual ‘Fight Retail Crime Day’
October 24, 2024
Retailers Say CFPB Open Banking Rules Could Reduce Need for ‘Swipe’ Fees and Save Consumers Billions
October 22, 2024
All posts
Kohl’s adapts the customer experience to the evolving consumer
The retailer is “constantly innovating” to ensure a seamless customer experience.
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Calculating Crime Risk
Cooperative food retailer digs deep into data before investing in resources.
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Retail Sales Hold Steady in July
Retail sales were essentially unchanged over June, according to NRF's calculations.
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Infographic: A Look at Back-to-School Supplies Lists and Online Shopping
Digging into the second-biggest shopping season for retailers.
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Online mattress retailer makes managing remote representatives a dream
A complex customer call center system requires integrated communications records.
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15 Questions with Combatant Gentlemen’s Vishaal Melwani
Melwani’s “tech-first” fashion startup is changing the way Millennial men shop for suits.
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DSW’s omnichannel transformation
An inside look into DSW's approach to organizational change and innovation.
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One year in, JCPenney’s new CEO raises the retailer’s trajectory
Ellison’s strategy of studying, testing and waiting has impressed the analysts who cover him.
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Better, Faster and the Future of Retail
Innovation starts with opening our minds to unexpected experiences and unstoppable ideas.
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